If there arises a need for you to pack up your Qi Aerista Smart Tea Brewer for shipment, we recommend using the original packaging as it is designed to withstand the rumble and tumble in long distance transportation. If you don't have the original packaging box and foam support anymore, here are our recommendations to minimize the possibility of breakage.
Smart Tea Brewer
After you have plugged in the Qi Aerista Smart Brewer, a beep should sound. To turn the brewer on, please long press the BREW button on the base for 2 seconds until the light on one of the tea types illuminates ("Black" by default) and another beep sounds.
While most of our customers are satisfied with the tea taste Qi Aerista Smart Tea Brewer makes, we did receive a small number of reports on odd tea smell from the brewer that resembles plastic or chemical. Here are a few steps that help to reduce odor via boiling.
Page 2 of 5