Discover Smart Brewing

Now brewing tea perfect across 60+ countries!

Brews tea perfect. With just a simple tap.

Introducing Qi Aerista

Tap into brewing

Brew just about any type of tea

Our patented Aero-Brew system controls the 4 essential elements for perfect tea brewing: temperature, time, water flow and tea leaf immersion. 

Choose your favorite tea programs with ease

Control and monitor your tea as it brews

Explore the unlimited brewing possibilities

Cambridgeshire, UK

Wow! I love this tea maker. I've tried all sorts of tea and every brew has been delicious. I have arthritis in my hands and this system makes tea making so easy. Well worth the wait and well done.

Andy T.

California, USA

Tea was perfectly brewed, and the perfect temperature. The surplus stayed warm quite awhile and I also did the “warm/reboil” with excellent results. I own a cute gooseneck electric water kettle that I love using, but that will now be for coffee. This is uniquely perfect at making tea.

Jane M.

Singapore

It's a triumph! The wait has been well worth it! Bravo!.

James S.

Hong Kong

I brew it on strong mode. And added hot milk. I got the special tea powder from Malaysia. So it’s actually a kopitiam teh, that’s what we call milk tea in Malaysia. I live in HK. That’s my taste of home every morning.

Maggie L.

Connecticut, USA

1. All set up, cleaned, and connected to the app! 2. Trying this black tea a friend brought me. 3. Perfection! I didn't even add honey. I think my favorite aspect of the design is that it saves me from walking away, getting distracted, and winding up with half hour steeped tea XD

Jake U.

3 powerful brewing modes

Giving you choices on how you want your tea to be prepared, automatically or manually.

How our patented aero-brew system works

The patented system controls the 4 essential elements for perfect tea brewing: temperature, time, water flow and tea leaf immersion. 

FAQ

The Qi Aerista story

With over thousands of tea types out there, how can we brew them correctly to get that perfect balance in tea taste?

Rick Ha, a lifelong tea drinker with a PhD in Computer Engineering from University of Waterloo, Canada, set out to find a solution.

Taking inspiration from different methods of tea brewing, Rick envisioned a smart tea maker that can control the 4 key elements of tea brewing: temperature, time, water flow and tea leaf immersion

After 5 years of research, prototyping and product development, Rick and his team invented the patented AERO-BREW system and the Qi Aerista Smart Tea Brewer was born.

Product features

How does Qi Aerista’s brewing mechanism work?

Our patented AERO-BREW system drives water flow through a specially designed mechanism without the use of a traditional water pump. Inside the infuser, there is another in-house designed mechanism that enables immersion of the tea leaves. Combining with heating and countdown control, the AERO-BREW system is able to control the 4 key elements of making great tea, which are temperature, time, flow and immersion.

How does Qi Aerista works?

Just 4 simple steps:

(1) add water to the glass pot;

(2) put tea leaves or tea bag in the infuser;

(3) select the type of tea on the touch panel; and

(4) tap the “Brew” button to brew tea. 

That's it! The smart tea maker will buzz you when the tea is done. Once the tea is ready, it will switch automatically to keep warm mode. Your tea will be kept warm at 70C/158F for 60 minutes.

What color option do you offer for Qi Aerista?

Currently, we offer one color, the Cool Grey. 

What voltage and power plugs does it have and use?

We are offering 3 versions: 

- 100-120V & US/CA plug

- 220-240V & EU plug

- 220-240V & UK/HK/SG plug

Product usage

How does Qi Aerista notify me when the tea is ready?

After brewing is complete, there will be a beeping sound to alert you that your tea is ready. Qi Aerista has a keep warm function to keep your tea warm at 70C/158F for up to an hour. 

It is mentioned that Qi Aerista can essentially brew all types of tea. Exactly what types of tea can Qi Aerista brew?

Not only it can brew traditional teas like green tea, black tea, white tea, pu'er tea, oolong tea, and herbal tea,  this smart tea maker can also make cold brew teas and strong brew teas. Cold brew teas are teas brewed at room temperature (25C/77F). Green teas and finer teas (e.g. CTC, broken pekoe) are great for cold brewing. 

In addition, Qi Aerista can make super strong teas for all our milk tea and Chai tea fans. No more re-heating of your teas after a long steep. Simply add milk to the tea after brewing is complete.

Can Qi Aerista do cold brewing tea?

Yes! The smart tea maker has a designated program for cold brewing. Simply tap on the 'Cold' button and your crisp and refreshing cold brew tea will be ready in 10 minutes as compared to a few hours if brewed manually.

I drink really strong tea and love to add lots milk to my tea. Is Qi Aerista for me?

Absolutely! The smart tea maker has a preset mode 'Strong' to meet your needs. The tea will be brewed for 8 minutes at 95C/203F. 

Can I add milk to the Qi Aerista borosilicate glass pot?

We do not recommend putting any liquid other than water and tea to the pot and it will make the cleaning of the pot difficult.

Can we use Qi Aerista just to boil/heat the water?

Yes! You can use Qi Aerista as a variable temperature kettle via the HEAT function. We provide 8 default heating settings. You can also customize to any temperature between 25C to 100C (77F to 212F) as you like.

I heard that Qi Aerista is the first smart tea maker that can make Hong Kong-style milk tea right at home. How does it work?

Qi Aerista has a preset 'Strong' brewing program that is perfect for Hong Kong-style milk tea. After brewing is complete, simply combine the tea and evaporated milk in a mug. You can check out the full recipe in our blog.

Can we use tea bags or loose leaf tea with Qi Aerista?

Certainly! For small pieces of tea like fannings and dust grade, we strongly suggest placing them in tea filtered bag before brewing them in your Qi Aerista. 

How much tea leaves/water can I add?

We recommend using  one heaped teaspoon (about 3 grams) for every 230ml (about 8oz) of water.

What kind of water should I use?

Avoid choosing water that is high in mineral contents as you may find unwanted metallic flavor in your tea.  Also, if the water’s mineral content is too high it will leave scale deposits in your pot. Absolutely purified water is also not recommended as it will make the tea flat and dull. As a result, we advise using clean drinking water that has either low or balanced mineral content.

Is Qi Aerista easy to clean?

Absolutely, all parts in contact with water (e.g. infuser and pot) can be removed for cleaning or rinsed under the tap. 

App

What features are in the Qi Aerista app?

The app offers many useful features for you to extend the fun in brewing. They include:

- Customization of brewing temperature by 1C/1F and time by 1s

- Remote control and tracking of brewing process 

- 24-hr reservation timer

- Boil & Brew / Brew & Cool modes

- Scan & Brew integration with Qi Aerista teas

- Discover new teas from our growing Tea Library

- Share tea reviews with others!

Do I have to use the app in order to brew tea?

Absolutely not! The app is available to provide you with more brewing options like customizing your brewing temperature and time, and setting 24-hr reservation timer. The smart tea maker comes with 9 preset tea programs to choose from.  just a tap on the touch panel and you are set to brew.

Where can I find the Qi Aerista app?

It is available for download in Google Play and Apple Appstore.

How can I connect the app to the Smart Brewer through Wi-Fi?

You can link the app to Qi Aerista through a 2.4GHz Wi-Fi network connection. 

Shipping - Brewer

Is free shipping available?

Enjoy FREE SHIPPING to USA, UK, Germany, Japan, Hong Kong and selected countries! This free shipping special deal ends this Christmas.

How much does shipping cost?

International shipping rates may vary. For single-unit shipping to Hong Kong, add $10. For shipping to other countries outside of Hong Kong, add $20-35. Note that customers will be liable for any tax or import duties that you may be required to pay upon your item arriving at your country.

Where do you ship?

Qi Aerista ships anywhere in the world.

How long does it take to ship?

Shipping usually takes 10-30 days for standard delivery. Exact delivery times vary and depend on destination and actual logistics processing times. Additional delays may be experienced during busy shipment times (e.g. Christmas period).

Are there any expedited shipping options?

Yes, you can choose this option at checkout with extra charge.

Artisan Teas

Do you sell tea?

Yes! The Qi Aerista tea selection currently totals 30 different types of single-origin premium loose leaf tea from China, covering all 6 tea categories. Our teas are available on our online shop www.qiaerista.com

Where do you ship?

We are pleased to offer worldwide shipping. Both our tea selection and tea club deliveries are shipped directly from China and straight to the doorsteps of our customers.

Is free shipping available?

Enjoy FREE SHIPPING to USA, UK, Germany, Japan, Hong Kong and selected countries for tea purchases over $25! This free shipping special deal ends this Christmas.

Do you have a tea subscription program?

Yes! Our Qi Aerista Tea Club is a monthly tea subscription service lets tea lovers around the world to discover and savor the uniquely flavored whole leaf teas from China. Every month we feature 3 or 2 new types of artisan teas, each curated by our tea experts and sourced directly from tea plantations across China. 

What makes Qi Aerista different from the other tea companies?

The quality of our tea is mainly the most important feature. The teas we chose are high grade, authentic Chinese teas and each teas we selected need to meet the following criteria:

(1) Unique. The teas must be unique in certain cherished aspect (e.g. their tea type, sensory profile, harvest year, etc.)

(2) Authentic. The taste, aroma, and appearance should match the profile of the tea type.

(3) Safe. The teas must be safe for us to consume and it is our number one consideration. We source from reputable, experienced tea farmers that practice biodynamic or organic farming. Our tea farmers care about their plantation and teas as much as we care about our cup of tea.

(4) Simply Delicious. Before we decide on which teas to source, we went through rounds of tea evaluation using the professional tea evaluation process, the traditional gaiwan process, the western steeping process as well as testing using our Qi Aerista brewer. We need to ensure that the teas that we provide to you will be enjoyed equally well in any method that you would choose.

Contact

How can I reach you?

For any question you have about our smart tea maker or tea, just shoot us an email at support@qiaerista.com. We will get back to you within 2 business days. Look forward to hearing from you!

Policies

What is the warranty on the smart tea brewer?

Qi Aerista comes with a 1-year limited warranty from the date of delivery that would cover the product repairs or replacement on any defects which in our judgment is caused: (a) due to faulty materials and workmanship; (b) under normal use and maintenance in a manner that is strictly adhered to the instructions as described in the Qi Aerista Smart Tea Brewer User Guide. This warranty does not cover product and/or product parts that are subject to wear, that can be considered as consumable parts by their nature or that are made of glass. This warranty shall automatically be void if: (a) the defect is due to damage caused by incorrect use and/or poor maintenance (e.g. parts blocked by scale); (b) it has been explicitly or implicitly modified, opened, tempered with altered or repaired in any way by unauthorized persons; or (c) it has become malfunctioned due to power interruption or abnormal voltage input. For more details on our Warranty Policy, please visit our Warranty Policy page.

What is the refund & return policy on Qi Aerista Smart Tea Brewer?

Our policy lasts 14 days. If 14 days have gone by since the purchase and delivery of your item (whichever is later), unfortunately we cannot offer you a refund or exchange. Only regular priced items may be refunded. Price-reduced, discounted & sale items cannot be refunded. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed. We only replace items if they are defective or damaged upon delivery. If you need to exchange it for the same item, please send us an email at support@qiaerista.com and confirm the shipping address and exchange procedures. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. For more details on Refund & Return Policy, please visit our Refund & Return page.